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  • Spring Hospitality Training- Featuring Laurie Guest

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    Name: Spring Hospitality Training- Featuring Laurie Guest
    Date: May 9, 2019
    Time: 1:30 PM - 2:30 PM CDT
    Registration: Register Now
    Event Description:

    HEARTFELT HOSPITALITY
    A FRESH APPROACH TO CUSTOMER SERVICE

    What happens when a guest encounters your place of business?
    Every encounter makes an impression and holds the power to nurture your relationship or nix it – that is, to build your business or bruise it. Now, Laurie shares her insights on how to help improve your hospitality.

    This fast-paced, interactive session is designed specifically for South Dakota and includes practical action steps that can be implemented immediately, regardless of your product or service.

    ATTENDEES LEARN:
    • 3 different encounter points and how to excel at each
    • 8 taboo words and phrases to remove from your vocabulary and what to say instead
    • High-impact opportunities to shine that the competition is most likely missing

    Event Media:
    Location:
    The World's Only Corn Palace, Mitchell, SD
    Date/Time Information:

    Thursday, May 9, 2019
    1:30 p.m.  

    Fees/Admission:

    FREE!
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